This practical resource is your starter kit for building or improving a consultancy service in higher education. Whether you’re centralised or departmental, academic-led or cross-functional, it offers frameworks, tools, and real-world insights to help you:
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Deliver frictionless client and supplier journeys
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Build internal capability and reduce risk
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Create a talent pipeline and strengthen operational resilience
Packed with process maps, key questions, and action-oriented templates, this guide helps you turn institutional knowledge into a powerful consultancy offering.