This practical resource is a starter kit for setting up or strengthening a consultancy service in higher education. Whether your service is centralised or departmental, academic-led or cross-functional, it offers frameworks, tools, and practical insights to help you:
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Improve client and supplier journeys
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Strengthen internal capability and manage risk
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Support talent development and build operational resilience
The guide includes a high-level consultancy process map, structured reflection questions, and adaptable frameworks such as SWOT, the 4Us, and the 5Ws. These tools are designed to help you assess your current setup, identify areas for improvement and build a more coordinated and sustainable consultancy offering.